FAQ - Mack Weldon

Q: How can I contact Mack Weldon?

For customer service, contact us at hello@mackweldon.com. For wholesale inquiries, email info@mackweldon.com. For media and press inquiries, contact press@mackweldon.com. For job opportunities, email careers@mackweldon.com. We do not sell product from our corporate headquarters in New York City.

All Mack Weldon customers are eligible to be a part of Mack Weldon Rewards, you can earn points by shopping in store and online! If you shop with us as a guest you will still earn points, …

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Sep 1, 2024 · Mack Weldon offers free shipping to the US and Canada for orders over $50. Under $50 incurs a $7 flat rate shipping fee. They also provide free returns within 45 days of …

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Does Mack Weldon offer a return or exchange policy?

Masks - To protect our shipping and logistics partners from COVID-19 our Silver Masks and WARMKNIT Gaiters are not eligible for a return or exchange, even if they are unopened and unworn. On rare occasions, Mack Weldon reserves the right to deny return or exchange requests if we find evidence of fraud, abuse, or other manipulative behavior. ...

How can I contact Mack Weldon?

For customer service, contact us at [email protected]. For wholesale inquiries, email [email protected]. For media and press inquiries, contact [email protected]. For job opportunities, email [email protected]. We do not sell product from our corporate headquarters in New York City. ...

Can I exchange a Mack Weldon gift?

If you received a Mack Weldon item as a gift and would like to exchange it, you can do so without letting the gift-giver know. To start the returns process, click here. Instead of entering your order number and zip code right away, find where it says "Receive a gift?" below the blue "Start Your Return" button. ...

Where can I buy Mack Weldon?

Mack Weldon is primarily only available online through its website, mackweldon.com. Unlike other men’s underwear brands, Mack Weldon is not available through Amazon. In fact, Mack Weldon is not widely available, except at high-end stores like Dillards, Nordstrom, and Saks Fifth Avenue. ...

Is Mack Weldon right for You?

And some specialty use cases like winter layering or outdoor activities exceed what their lightweight fabrics can provide. So Mack Weldon likely isn’t ideal for every man or wearing occasion. ...

Does Mack Weldon offer a military discount?

Mack Weldon offers a 15% discount to U.S. military members, healthcare professionals, students, and teachers through Mack Weldon’s Community Heroes program. Does Mack Weldon offer a first time discount? There isn’t an explicit first-time discount, but there are other ways to save money at Mack Weldon. ...